Terms of Use OneTee

1. Introduction

These Terms of Use ("Terms") apply to your access to, and use of the Platform operated by OneTee B.V. ("we", "us" or "our") and registered at the Dutch Chamber of Commerce under number 99854937.

1.1. These Terms apply to all use of the platform, including the app and website ("Platform"), and all services provided by us through the Platform, including searching, comparing, reserving, and paying for tee times and other golf-related features.

1.2. By using the Platform, creating an account, or making a reservation, you agree to these Terms.

1.3. These Terms form a binding agreement between you and us in relation to your use of the Platform.

1.4. Nothing in these Terms is intended to exclude, restrict or modify any right or remedy you may have under applicable mandatory law, including consumer protection legislation.

1.5. The Platform is intended for personal, non-commercial use, unless expressly agreed otherwise.

2. Our role

2.1. We provide and operate the Platform through which you [handle your NGF-registration], can make reservations with affiliated golf courses ("Providers"), interact with other users and use additional golf-related features made available through the Platform. We act solely as an intermediary in relation to reservations made through the Platform.

2.2. The agreement for the reserved service itself is concluded between you and the relevant Provider. The relevant Provider is solely responsible for providing that service.

2.3. We are not responsible for the actual performance, quality, safety or availability of the reserved service, except to the extent caused by a failure of the Platform itself.

3. Right to use the Platform

3.1. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable right to use the Platform for its intended purpose.

3.2. You may use the Platform only for lawful purposes and only in accordance with these Terms.

3.3. You must be legally permitted under applicable law to create an account and use the Platform. If you are under the age of 18, you can only create an account and use the Platform with the consent of your parent or legal guardian.

3.4. We reserve all rights not expressly granted to you under these Terms.

4. Account and registration

4.1. To use the Platform, you need to create an account.

4.2. You must provide complete and accurate information and keep your account details up to date, including your Golf Player Number (GSN) and handicap where required. Incorrect details may result in the Provider denying you access. Any associated costs are your responsibility.

4.3. We may verify information provided by you, including your age, identity, GSN or handicap and request supporting information where reasonably necessary.

4.4. You are responsible for keeping your account credentials confidential and for all activity carried out through your account.

4.5. You may only create and maintain one account, unless expressly allowed otherwise.

4.6. You may not transfer, sell or share your account with any other person without our prior written consent.

4.7. We may deactivate or delete your account if it remains inactive for an extended period of time, provided that we inform you in advance.

5. Reservations

5.1. By making a reservation through the Platform, you request a reservation for the relevant service offered by the relevant Provider.

5.2. Availability shown on the Platform depends on the information made available through the relevant Provider's reservation system and is the Provider's responsibility.

5.3. A reservation is confirmed once payment has been successfully processed, the reservation has been submitted by us to the relevant Provider and the reservation is shown as confirmed on the Platform, in your account or otherwise confirmed by us. Following payment, you will be shown a confirmation screen in the Platform.

5.4. Information relating to your reservation, including current and past reservations where applicable, will be made available through your account on the Platform.

5.5. Providers may apply their own house rules, participation requirements or additional conditions to the reserved service. You are responsible for complying with them.

6. Fees and payment

6.1. The reservation price for a reserved service is shown on the Platform at the time of reservation.

6.2. The reservation price is determined in accordance with the pricing parameters agreed with the relevant Provider. We may apply dynamic pricing within those parameters.

6.3. In addition to the reservation price, we charge a service fee. Any such fee will be shown before you complete your reservation.

6.4. Unless stated otherwise, all payments must be made in advance through the payment methods made available on the Platform.

6.5. We may change our service fees from time to time. Any updated fee will apply only to future reservations. Any updated fee will apply only to future reservations and will be shown on the Platform before you complete the relevant reservation.

7. Cancellations and refunds

7.1. The statutory 14-day right of withdrawal does not apply to reservations made through the Platform where the reservation is made for a specific date or time.

7.2. Cancellation terms may differ per reservation, Provider or service and will be shown on the Platform before you complete your reservation.

7.3. If you cancel a reservation within the cancellation period applicable to the relevant Provider, or if you do not show up for the reservation without timely cancellation, we charge a fee of EUR 8.99 per reservation.

7.4. We may amend this cancellation and no-show fee from time to time. Any updated fee will apply only to future reservations and will be shown on the Platform before you complete your reservation.

7.5. If a reserved service is cancelled because the relevant Provider cannot deliver that service, we will process a refund.

7.6. If there is a clear error in availability or pricing, we may cancel or correct the reservation and will inform you accordingly.

8. Third party software and systems

8.1. The Platform may depend on software, systems or services provided by third parties, including reservation systems, payment providers and hosting providers.

8.2. We are not responsible for failures, interruptions or inaccuracies caused by these third-party software, systems or services outside our reasonable control.

8.3. The Platform may allow you to use third-party login-methods, integrations or connected services. Your use of such third-party services may be subject to the terms and policies of those third parties, in addition to these Terms. We are not responsible for those third-party services.

9. Changes to functionality

9.1. We may update, modify or improve the Platform from time to time or introduce additional features or services. Additional terms may apply to such features or services where relevant.

9.2. We may also change or discontinue certain features, provided this does not materially deprive you of the core use of the Platform for existing reservations.

9.3. Additional terms, rules or conditions may apply to certain features or services made available through the Platform. In the event of a conflict between these Terms and such additional terms, the additional terms will prevail in relation to the relevant feature or service.

10. Availability of the Platform

10.1. We use reasonable efforts to keep the Platform available and usable.

10.2. We do not guarantee that the Platform will be available at all times, uninterrupted, secure or free from errors, bugs or viruses.

10.3. We may temporarily suspend or limit the Platform for maintenance, security reasons, legal compliance or technical reasons.

10.4. On the basis of reasonable grounds, including but not limited to (suspected) abuse, fraud or violation of the Agreement, we may immediately (i) modify or limit the functionality of the Platform, (ii) suspend or block your access to the Platform, (iii) suspend or block your account, or (iv) terminate these Terms.

11. Your obligations

11.1. You must use the Platform in a responsible and lawful manner.

11.2. You may not:

• a) use the Platform for fraudulent or unlawful purposes;
• b) interfere with the operation or security of the Platform;
• c) access or attempt to access source code or non-public parts of the Platform;
• d) copy, scrape, reverse engineer or exploit the Platform beyond normal intended use;
• e) create multiple accounts to evade restrictions or fees;
• f) submit inaccurate, misleading or unauthorized information;
• g) misuse community, social, scoring, matchmaking, league or competition features;
• h) upload, post or share unlawful, misleading, offensive, defamatory, infringing or otherwise inappropriate content through the Platform;
• i) impersonate another person or misrepresent your identity, handicap, score, results or eligibility.

11.3. You are responsible for ensuring that your device, software and internet connection are suitable for use of the Platform.

11.4. Use of any features within the Platform must be fair and in accordance with these Terms and any applicable feature-specific rules.

11.5. You are responsible for entering accurate information at any time. We may correct, disregard, suspend or remove this information where we reasonably believe they are inaccurate, incomplete, misleading, manipulated or inconsistent with the relevant rules.

11.6. In the event of disputes relating to any Platform feature, we make a reasonable determination based on the information available to us.

12. Community, scoring and social features

12.1. The Platform enables you to use social, competitive, community or other interactive features.

12.2. You are solely responsible for any content, information, scores, results, comments, images, posts or other materials you upload, submit, publish or share through the Platform ("User Content").

12.3. You remain the owner of your User Content and represent and warrant that you have all rights and authority necessary to upload, submit, publish, send or otherwise make that User Content available through the Platform.

12.4. Your User Content must comply with these Terms and applicable law. In particular your User Content:

• a) is accurate where accuracy is relevant;
• b) does not infringe the rights of any third party;
• c) does not violate any applicable law or regulation; and
• d) does not contain unlawful, misleading, offensive, harmful or inappropriate material.

12.5. By uploading, posting, sharing or otherwise making User Content available through the Platform, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, publish and make that User Content available to the extent necessary for operating, providing, maintaining and improving the Platform and its features. This licence ends when your User Content is permanently removed from the Platform, except to the extent that retention is necessary to comply with the applicable law.

12.6. User Content may be visible to other users in accordance with your settings on the Platform. You are responsible for the settings you choose and for the consequences of making User Content available to other users.

12.7. Direct or indirect communication between users forms part of the Platform and must comply with these Terms. You remain solely responsible for your communications and interactions with other users.

12.8. We may remove, restrict, review or moderate User Content, or suspend related functionality, where reasonably necessary for legal compliance, safety, enforcement of these Terms or protection of the Platform and other users.

12.9. We are not responsible for the conduct of other users or the accuracy of user-generated scores, posts, match results or similar content.

13. Ownership and retention of data

13.1. You remain responsible for the personal data and other information you submit through the Platform.

13.2. We may use anonymised or aggregated data for analytic and statistic purposes, service improvement and development of the Platform.

14. Intellectual property rights

14.1. All intellectual property rights in and relating to the Platform are owned by us or our licensors.

14.2. Your use of the Platform does not transfer any intellectual property rights to you.

14.3. You may not use our name, logo, branding or other protected materials without our prior written consent.

15. Security and confidentiality

15.1. We use reasonable technical and organisational measures to protect the Platform and the data processed through it.

15.2. We cannot guarantee that unauthorized access, data loss or other security incidents will never occur.

15.3. You must take reasonable steps to secure your own account and devices.

15.4. You may not bypass or undermine any security measure built into the Platform.

16. Personal data

16.1. Our Privacy Statement forms part of these Terms by reference. Please read the Privacy Statement carefully for information about how we collect, use and share your personal data.

16.2. When you make a reservation through the Platform, the relevant Provider may receive access to certain personal data, such as your name, contact details and reservation details, to process the reservation and provide the relevant service to you.

17. Disclaimer

17.1. Before using the Platform, you are responsible for making yourself sufficiently familiar with the Platform, its functionalities and the relevant reserved service.

17.2. The Platform is provided "as is" and "as available".

17.3. To the extent permitted by law, we do not give any warranty that the Platform will be suitable for your intended purpose, compatible with your systems, error-free, uninterrupted or always available.

17.4. Information shown on the Platform is based in part on information received from Providers and other third parties. We do not guarantee that such information is always complete, accurate or up to date.

17.5. Any tips, suggestions, recommendations, insights, scores, statistics, performance analyses or other information made available through the Platform in relation to your game are provided for general informational and entertainment purposes only. No rights may be derived from such information. We do not guarantee that such information is accurate, complete, suitable for your specific circumstances or that it will lead to any particular result or improvement in your game.

18. Limitation of liability

18.1. Nothing in these Terms excludes or limits liability where this would not be permitted under applicable law.

18.2. To the extent permitted by law, we are liable only for direct damage resulting from a failure attributable to us in relation to the Platform.

18.3. We are not liable for indirect or consequential damage, including loss of profit, loss of business, loss of savings, loss of goodwill or loss of data.

18.4. We are not liable for damage arising from:

• a) the performance or non-performance of the reserved service by a Provider;
• b) incorrect or incomplete information supplied by a Provider or other third party;
• c) temporary unavailability of the Platform;
• d) failures of third-party systems or infrastructure outside our reasonable control.

18.5. If case of liability, our total liability is limited to the amount paid by you to us in relation to the relevant reservation in the 12 months preceding the event giving rise to the claim, unless mandatory law requires otherwise.

19. Force majeure

19.1. We are not required to perform our obligations under these Terms, and are not liable for any failure or delay, to the extent caused by force majeure.

19.2. Force majeure includes, among other things, failures of third party software or systems, internet or telecommunications failures, cyberattacks, power outages, government measures and other events beyond our reasonable control.

20. Amendments to the agreement

20.1. We may amend or supplement these Terms from time to time.

20.2. The most current version of these Terms will be made available on the Platform. If we make material changes, we will inform you at least 30 days before those changes take effect.

20.3. If you do not agree to the updated Terms, you may stop using the Platform and terminate your account before the updated Terms take effect. If you continue to use the Platform after that date, the revised Terms will apply to your continued use of the Platform.

21. Term and termination

21.1. These Terms take effect when you create an account, make a reservation, or otherwise first use the Platform, and continue for an indefinite period.

21.2. You may stop using the Platform and terminate your account at any time through your account settings or by contacting us.

21.3. We may terminate or suspend your access to the Platform immediately if you materially breach these Terms or if continued access is no longer reasonably possible.

21.4. Termination does not affect rights and obligations that by their nature are intended to continue after termination.

22. Applicable law and competent court

22.1. These Terms are governed by Dutch law.

22.2. Any dispute arising out of or in connection with these Terms shall be submitted to the competent court in Amsterdam, the Netherlands.

23. Contact

23.1. If you have any questions about these Terms or the Platform, you can contact us at:

OneTee B.V.

Vossiusstraat 23-4, 1071AE Amsterdam

info@onetee.nl

https://www.onetee.app/